CONSTRUCTION PRODUCTIVITY IMPROVEMENT CONSULTANTS
Expediting Exceptional Performance in Construction
CONSTRUCTION PRODUCTIVITY IMPROVEMENT CONSULTANTS
Expediting Exceptional Performance in Construction
For nearly thirty years Construction Concepts has been recognized as one of the leading construction productivity improvement consulting companies in the country. We offer the following services. While these services are described in general terms, each of them can be customized to meet individual client needs.
Our Services Include:
Facilitation of Exceptional Production within Critical Operations
From the beginning, and throughout its history, Construction Concepts has provided technical support and collaboration in the design, implementation, re-engineering, and follow-through of critical operations as they achieve exceptional safety, quality, and productivity
•Examples: critical utility installations, heading shaft construction & tunnel boring machine launch (tunneling), concrete sequencing and pour processes, etc.
Individual Construction Productivity Studies, Surveys & Audits
After studying and improving many critical operations, Construction Concepts soon realized the need for the development of a series of individual productivity studies that go beyond the analysis of simple work processes. These studies include:
•four levels of purposive discovery within individual construction operations
•craftsman questionnaire surveys,
•construction supply source surveys,
•project production management audits and
•company wide operational audits.
These studies may be used individually or combined as a package of studies depending on client needs.
Project Quality, Productivity and Overall Performance Improvement
Construction Concepts quickly became a recognized leader in the improvement of construction quality & productivity and overall project performance on large, capital intensive EPC (Engineering, Procurement, Construction) projects. Today, we continue to use the expertise developed on those “super” projects as clients request our support in the improvement of quality and productivity on their individual infrastructure projects, such as:
•Heavy Civil & Highway projects
•Marine projects
•Underground and Utility projects
•Power Generation facilities
•Large site development projects
•Client requested projects
Some projects are done as a “one-time” engagement, while others may be a specifically targeted project within a client organization.
Company Wide Productivity Improvement, and Quality Improvement
Within the last ten years, Construction Concepts has expanded its services to include the facilitation of the implementation of a company wide Construction Project Production Management system (CP2Ms). The Construction Project Production Management System that we have developed is a blend of our construction quality and productivity improvement expertise, lean construction concepts, and strategies for implementing transformational initiatives. The goal of this service is to be a collaborative partner in our clients pursuit of and ultimate achievement of “Operational Excellence”.
From our earliest consulting work, we learned that to be most effective, we had to become exceptional teachers, coaches, and mentors. Over the years, we have developed an exceptional collection of workshops, seminars, webinars, and experiential learning events. Each of these may be offered individually, collectively in both private and public settings.
Topics include:
•Operation Engineering & Design
•Operation Economics
•Breakthrough Project Leadership
•Value Stream Production Planning
•Assured Production Planning & Control
•Constructive Collaboration & Intervention
•Application of Before & After Action Reviews in Construction
•Structured Experiential Learning Events
(We believe that although classroom time, workshops and programmed learning are valuable, the most valuable learning occurs through experiences at the project level.)

Innovation & Expertise in Construction Productivity Improvement and Defect Prevention
Construction Concepts has been recognized as one of the leading construction quality and productivity improvement consulting companies in the country. Early in our history our work in construction quality and productivity improvement was featured as several cover articles in Engineering News Record (ENR) and the Associated Builders and Contractors (ABC) monthly magazine.
Our project experience includes construction productivity improvement and defect prevention on super projects such as upgrades to some of the largest refineries in the world, numerous nuclear, coal and hydroelectric power generating stations (power plants), many pulp and paper facility upgrades, heavy-highway projects from Virginia to Hawaii that include precast segmental girder bridges, major interstate repairs and bridge construction over major bodies of water, two Budweiser breweries and several major airport expansions and upgrades.
While super projects are exciting and improvement “target-rich” environments, we have also spent years working on productivity improvement in water and wastewater treatment plants, commercial and residential site development projects, high rise office and residential projects and theme park projects for the Walt Disney company and Universal Studios. We have worked on union, open shop, lump sum, cost-plus and construction management projects. The most unique project we have worked on was the repair and upgrade to the fuel storage tank farm built into the mountains above the Pearl Harbor Navy base.
In every case we have been successful in bringing meaningful construction quality improvements and productivity improvements to the work of our clients and the craftsmen that performed that work on their projects.
From the start we have been blessed with a collection of owner and contractor clients that are some of the finest organizations in the world. Owners like Exxon, Monsanto, Conoco Phillips, all the power companies that make up the Southern Company power group, Dow Chemical and Maraven and Logoven, both major Venezuelan oil companies have all been clients of ours. Our contractor clients include global contractors such as Bechtel, Fluor Corp., Brown and Root and Foster Wheeler. We have also worked at increasing construction quality, construction productivity and construction performance for many, many smaller and specialty contracting organizations. We are very proud of the group of owners and clients we have had the opportunity to serve. Each and every one of them trusted us to work on and in their projects and allowed us to learn from each engagement.

Construction Productivity Improvement at the Crew Level
Since its beginnings, Construction Concepts has had a single focus and it is to radically improve construction quality and construction productivity at the crew level. Whether working on a single operation, such as the forming and pouring of concrete caps on the Makai viaduct in Honolulu years ago to the launching of a six million dollar Tunnel Boring Machine today, our focus has never changed; improve the effectiveness and efficiency of the work performed by the craftsmen doing that work while steepening or eliminating the “learning curve” with ZERO defects.
We believe very strongly that construction productivity (including quality) at the work face is the single most important aspect of the service self-performing contractors perform for their clients. We also believe that that work is impacted and constrained by actions and inactions by groups and individuals throughout the organization from the time the work is bid until it is finally finished.
Even though our industry has had the benefit of incredible improvements in software, equipment and materials, construction productivity in our industry has been on a steady and gradual decline for years. Some blame the work force. Others blame engineers and architects. We choose to simply go to the work face and start to determine how to make it better as fast as possible and then work to eliminate more and more of the constraints to increase construction quality and construction productivity and make the work as effective and efficient as possible as time goes by.
From the beginning Construction Concepts has differentiated itself from other construction management consulting firms by developing a myopic focus on construction quality improvement and construction productivity improvement at the crew level. We consider the effectiveness and efficiency of construction work as the only meaningful measure of productivity and, ultimately, expect the significant improvement of productivity in construction work to reflect the impact of our efforts.
We invite you to learn more about us through the information we have provided on this site about construction productivity improvement and project performance improvement, then call or email us to learn more. Thank you for visiting our website.

Construction Concepts,
Greensboro, NC Office
Michael Casten - Principal
P.O. Box 38726, 27438
3710 Timberoak Drive, 27410
Greensboro, NC
mcasten@constructionconcepts.org
Office: 336.282.6850
Cell: 336.210.1471
Fax: 336.288.6825
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Field Productivity Improvement Workshops, Along with Client Projects and Operations are represented in these Pictures.

Quality, Productivity & Performance Improvement Services
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